Email marketing provides the best return on any digital marketing, but it is only effective if you produce content your audience wants to interact with. Everything from the tone, to the language and specific words used, can make a significant difference to your results.
Isn’t Email Design Important?
While the look of an email is important it will only offer you so much reward. Email subscribers are more interested in the content of the email, where the value of your message is. Each member of your marketing list will have questions when they receive your email, such as:
- Who is sending this email?
- What do they want me to do?
- How will taking action benefit me?
The answers to these questions should form part of your email copy. If your audience can’t find the answers, they won’t take action. When statistics show that click-through rates can be as low as 1.3% to 5.41% – any small action that helps you get interaction is necessary.
How To Write Better Marketing Emails
If you want to be successful in business, being able to convert prospects is important. So learning how to write great marketing emails is a must. Here are some tips to help you:
1. Write Emails For Email Segments
If you haven’t segmented your email list yet, then you need to start today. A segmented list allows you to identify trends among groups of similar individuals on your marketing list, and then send them offers they are likely to be interested in. For example, a business offering software to students could split their email list into segments for different courses, software needs or the university they attend.
Once you’ve segmented your list, you can write your emails targeted to that specific group, and when they read content that is relevant to them, they’ll be more likely to follow up on requested actions.
2. Remove Unnecessary Words
There are certain words, known as ‘stop words’, which can be removed from your writing most of the time. One such example is ‘that’. A stop word slows down the reading and disrupts the flow of a message, so the message becomes less powerful.
When deciding to remove certain words or not, read the sentence out loud, with and without the word. Here is an example:
“There are a lot of words that you can remove from your email copy.”
“There are a lot of words you can remove from your email copy.”
At least 70% of business emails sent do not include any personalised information. How can you expect to build trust with an audience without being on first name basis? At the very least you should include the first names of both you and the recipient in the body of the email.
In addition, you can include their business name, actions they’ve taken on your website or orders they’ve recently made. The more personal you get, the more interest you’ll gain.
4. Be Personal
Don’t write in a neutral tone. Instead use the second person perspective in your emails by including “you”, “your”, “our” and “us” in the copy. It creates a more inviting and personal touch to your emails that will make people think there is a person writing the messages and not just an automated system.
5. Speak Plainly
Corporate talk is not going to sell you anything. Plain speaking is going to get you much further with your audience. It also proves that you know what you are talking about, that you understand the subject more than your competitors who only speak industry lingo – which can lead to mistrust.
If you don’t build trust with your audience early, you won’t have a chance to sell.
6. Keep Your Emails Short
People are always pressed for time and if your email is too long, they will not read your email all the way to the call to action. If you have a small email, with a noticeable call to action, more people will click-through.
Therefore, try to keep email messages below 100 words.
Write Your Email Copy
While the design of your email is important, especially in today’s increasingly mobile world – words still count. Writing effective emails requires skill, patience and time. Use the tips above to help you get the most from your email campaigns and start selling more online.
How do you write your emails? What are your click-through rates like?
Let us know in the comments below.
Email marketing is one of the most important activities that your business, whether big or small, should be doing this year. It consistently has the highest return of any digital marketing channel and can be a real force to re-engage old prospects and customers to make consistent purchases with your business.
They are also easy to implement and monitor, meaning you can concentrate more on what matters to your business, the production.
Your email marketing campaigns will rely on several elements. However, one of them that will matter above all else is the writing of your email. If you don’t have good email copy, no one will pay attention to the offer you are presenting and your email remains just another message in a junk folder.
So how do you write compelling marketing emails? Here are our top five tips:
1. Actionable Copy
This is important within the copy of the email as well as the subject line. You want to give instructions to your email list to tell them what you want them to do after reading the email. For instance, words like ‘download’, ‘take’, ‘reserve’, ‘buy’, etc. are pretty good actionable words.
There are ways that you can tell the audience what to do without relying on verbs, which can provide you with extra room and seem less pushy. For instance, TicketMaster will send emails like “Don’t Miss Bruce Springsteen and the E Street Band”. This doesn’t use a verb, but it indicates what actions you need (i.e. book tickets).
2. Write Content That Can Be Skimmed
Most people don’t really read their emails, just like blog posts. They skim read them looking for the really important pieces of information. You probably only have about five seconds to impress your reader and get them to understand what you want. Therefore, you need to write short and simple emails.
All your key points need to be bolded and bulleted so your audience can immediately see what is important. Next, you need to add a couple of call-to-actions so even if they miss the first, the second or third will attract their attention.
3. Talk About Benefits Rather Than Features
Small business owners and inexperienced sellers are often adept at talking about features and what’s included in a deal but these aren’t very convincing to prospects. Your audience doesn’t care that your product has the most powerful technology in the industry or can process commands in 1/600th of a second. For many that will have no meaning to them.
Instead you need to advertise the benefits to the customer of your product. Talk about how it can save them time, money or improve their life, social standing, etc. This is far more convincing.
4. Provide Proof
Email readers are often cynical of most emails they receive. Many of them will immediately assume that your email is spam or just selling them something, and this isn’t what they want in their inbox, despite email being the consumer’s most preferred marketing channel.
To avoid this cynicism you need to establish credibility and this can be done via proof. Show that you understand the consumer by using their language and buzzwords. To add to this, back up any claims with facts and numbers.
There is nothing better in marketing than to provide a personal experience. People who see generic messages will often assume that the message has been sent to thousands of people with little relevance to them. However, by personalising the message, your reader will feel special; like they are the one who was chosen for your specific message.
There are many different ways to create personalised messages:
- Include personalised information (name, business name, website information, etc.) within the subject line and content.
- Segment your list for readers.
- Send content at the right time for their location.
Email marketing is a great channel to sell your products and services. You can enhance your emails and get better returns if you write great copy. Consider the tips above to ensure that your emails are more engaging and convert more readers.
What are your writing tips? How do you convert readers into customers?
Let us know in the comments.