4 Reasons You Need To Avoid Spam Filters

Why do you need to avoid the spam folder?

Spam is prevalent across the world with more than half of all mail being counted as spam.Spam filters are an email marketer’s worst nightmare. Bounces are fairly easy to deal with by removing the bad subscriber from your list. However, you are often left unaware that your important communications are being placed inside spam folders because of a mailbox’s filters.

There are many reasons why this is bad for your business. Here are numerous reasons why you need to avoid Spam filters.

1. It Lowers Your Open Rate

The first, and most obvious, impact of your emails landing in your list’s spam folder is that it will lower your email’s open rate. Too few people check their spam folders. This does have significant consequences for customers, as too many important emails are often mistakenly sent to the spam folder. However, it also lowers your open rate, and that can make it harder for you to communicate important messages.

A lower open rate also damages the reputation of your list and can make it hard to justify your email marketing campaigns. Finally, your email marketing ROI will be much lower if people aren’t reading your emails.

2. It Damages Your Reputation

Your mail being sent to spam folders does mean that your mail’s servers get a bad reputation. Whether this is from the incoming server or the fact that seeing your mail in the spam filter automatically damages your reputation with subscribers is not important, your mail being in the spam folder is damaging to your reputation.

A damaged reputation is a sure way for your subscribers to not buy from you in the future. And some filters share information, so your mail continuously being picked up by spam filters means that your mail is being sent to one folder, and can sometimes mean others in the future will send your mail to spam filters. This is especially true if people use the same servers such as gmail, hotmail, etc..

3. Costs Increase, Revenues Fall

In order for you to avoid spam filters, once you’ve been caught in their trap, you have to spend lots of money to solve the problem. For instance, you might need to invest in new mail servers or new templates for your emails. You might also need to contact consultants who can help you improve your reputation.

At the same time, as less people are reading your emails, fewer people will be visiting your website and your revenue will drop. That means that email marketing, that usually has the best ROI in the digital marketing industry, isn’t offering the returns that you should expect.

4. Your List Will Get Smaller

If you follow best practices, at some point you’ll clean your list. This should be done every two to three months. If someone doesn’t open an email for three months, because your mail has been placed in their spam folder, you will most likely remove them.

For some people, this won’t be a great loss. They no longer want to subscribe to your mail and want to move on. However, some people are probably great leads for your business and losing a section of your list because your mail is sent to the spam folder is a huge loss. In addition, as you lose people on your mailing list, the potential revenue from your email marketing gets lower.

Finally, losing people on a list means you have to find new subscribers. However, their lifespan on your list could be cut short because your mail is caught by their spam filters. It’s an endless cycle that needs to be broken for you to realise the potential revenues from email marketing.

Conclusion

Being caught in an email spam filter is not good news. It is expensive to resolve and can cause significant long term damage to your business’ reputation. So, the best thing to do is to stop your emails from being caught in the spam trap and follow the best practices.

What tips do you have for avoiding the spam filter? Have you resolved this issue?

Let us know in the comments below.

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How AI Will Boost Email Marketing In 2019

Artificial Intelligence is one of the big technological developments. New ways to incorporate the technology into marketing are being developed and how email marketing can benefit is going to be specifically interesting. The results from email marketing being influenced by AI can be outstanding, and for little investment can really help to boost your revenues from campaigns.

Here are some of the ways that AI will boost email marketing and how you can incorporate it into your marketing campaigns.

1. Personalisation

Personalisation is a standard way to increase conversions within an email. However, customers are now becoming more aware of how personalisation within large email marketing campaigns can be done. Therefore, just using a name on a campaign is becoming less effective.

Artificial Intelligence is going to change that. It will be able to select certain behaviours that it can target to deliver more relevant content to audiences. This will help to improve open rates and conversions from campaigns. This can all be done automatically and generate a better conversion rate and higher levels of profits for your campaigns.

Some of the behaviours that AI might be able to pick up is consumer trends, behaviours and any common purchases made together. Using this, your business can advertise the relevant products to specific customers.

Another benefit of this is that it can reduce the unsubscribe rate for your mailing list. Therefore, over the long term, your mailing list will become even more valuable.

2. Set Time To Proper Interaction Periods

Artificial Intelligence is one of the best ways you can ensure that your messages are received by the audience when they’re more receptive to reading your emails. When you can tailor messages to be delivered when your audience are more likely to open and read your emails. This will increase the number of sales that are made via campaigns.

The challenge is that different audiences will open emails at different times. Business leaders for instance are more likely to open emails during the working day, while those shopping for kids clothing are often shopping Sunday through to Monday. But this isn’t uniform. Different members of your audience have unique behaviours and artificial intelligence will be able to determine those behaviours to help.

3. Reduce Abandoned Carts

Nearly 70% of all people abandon their carts on your store. There are numerous reasons for this, including too high shipping costs, unexpected taxes, just researching purchases and being interrupted by every day distractions. Some of these can’t be avoided, but that doesn’t mean you’ve lost the sale.

Instead, you can use artificial intelligence to contact those who’ve left an email address to remind them about the purchase. At the same time, it can identify what the likely reason for the missed order was. For instance, if they abandoned on the delivery options, then the system might be able to offer them a deal to get better shipping rates.

This kind of option allows you to claim back some of the abandoned carts. This will increase revenues and help you to achieve better profitability. In addition, it allows you to continue keeping in contact with audiences that need a reminder to visit your store for the latest deals/offers.

4. Target The Right People With Offers

When you have a new offer, you can often end up sending it to your whole mailing list. This can be wasted. When selling shoes for instance, some people will only want one type of shoes. Artificial intelligence will be able to take your deal promotion to the next level by identifying those who are more likely to be interested.

This can have massive implications for your store. Firstly, it reduces the number of emails in campaigns, which reduces campaign costs. In addition, you can be sure that your audience are going to be happy with the relevant communications and not frustrated that you’ve sent them generic emails.

Conclusion

Artificial intelligence is going to change the way that you can market to your audience. It will have numerous functions that can help you produce campaigns in little to no time. This will save you countless hours in marketing that can be spent doing work you prefer to be doing and growing your business.

How will you utilise AI in your email marketing campaigns? Do you already use these tactics?

Let us know in the comments below.

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Why Less Is More When It Comes To Designing Your Email Campaigns

Less is always more when it comes to email.

Email campaigns are successful for numerous reasons. One of the main metrics used for showing the success of a campaign is that it has generated conversions. This often forces campaign designers to continuously add items to their campaigns in order to give audiences plenty of choices and maximise conversion opportunities.

However, this isn’t always the best option. In many cases, there are significant challenges for business owners who put too much into their email designs. For one, audiences feel bombarded. Even though the average time for reading an email has increased, the amount of time is still less than 12 seconds. That isn’t a lot of time for you to get the main message across.

Therefore, you need to remember the famous US Navy acronym KISS. KISS is an acronym with many different variations of the words, but they all mean the same thing: keep whatever you’re doing simple as this is always what works best.

Too Much Information Can Confuse Audiences

When you have too much information within an email, you can confuse audiences which can have three significant implications for your email. Firstly, it can mean that readers abandon your campaign quickly without converting. Secondly, it can increase unsubscribe rates as audiences think your campaigns are spam. Or, it might turn active subscribers into inactive subscribers who still receive your emails but never open them.

All of these aspects will lessen key metrics of your email marketing campaigns. This will make it more expensive to conduct email marketing, and make it seem less worthy. However, the issue is not to do with the email marketing system or your audience, but rather your campaigns’ design.

So, here are four ways to ensure you’re not overloading your campaigns with too much content.

1. Keep One Goal In Mind For Your Campaigns

The first things you need to do is to ensure that you’ve got one goal in mind for your campaigns. That one goal should lead to one action that the audience should take. The whole basis of this content should be that one goal and there should be limited mention of anything else than this.

2. Limit Images To One Important One

The next important aspect is to ensure you’re limiting content on an email to one image. There are a couple of reasons for this. Firstly, half of all emails are now opened on a mobile device, so more than one high quality image slows down the rendering of the email and increases the chance of email abandonment.

Another problem is that more than one image can be distracting. You are better placing one image that clearly demonstrates the core message than bombarding the email with lots of images. If you have more than one image to show, then perhaps have the other images on the next step, on the page they have to click through to.

3. Have One Call To Action

When you’re having two calls-to-action on an email you’re going to confuse audiences to what you want them to do. This can mean that some of your audience will not even bother with your call-to-actions and instead abandon the email. Instead, focus all your effort on one click-through action.

4. Too Much Text

Another key issue with email campaigns is that there is too much text content within it. You want audiences to be able to quickly read the content. Research has found that emails with between 50 and 125 words have a higher response rate than those with less or more words in the content.

Conclusion

The key takeaway is clear: less is definitely more when it comes to email marketing. So, look carefully at your campaigns and ensure that you’re not putting in too much into them.

How do you restrict content on your email campaigns? Do you keep emails simple? Does it work?

Let us know in the comments.

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What Is Happening With Email Marketing In 2019

How email marketing will change in 2019

As technology progresses, so does the way businesses use email marketing to reach customers and prospects to help grow their business. In 2019, there are going to be a lot of changes thanks to continuous advancements. Here are some of those changes that will happen and how you can benefit from them.

1. Personalisation Will Take Centre Stage

Personalisation has been on the agenda for marketing for the past few years. However, 2019 is going to be the year where personalisation really starts to take over. There is no real excuse now for your small business not to use personalisation in campaigns and the results can be outstanding.

Research has found that conversations from click-throughs can be increased by 202% if call-to-actions have personalisation within them. Other surveys have found that order values can be increased by 5% and conversion rates increased by 6%.

All the benefits added together mean that businesses can improve revenues by up to 17% when they integrate personalisation within their campaigns.

2. Predicative Automation Will Help Businesses Win

Everyone knows that data is vital in today’s business environment. It helps you to identify patterns in purchasing behaviour. Using this you can predict when a prospect might be ready to buy. Or alternatively you can predict when someone might need to re-purchase a product.

By using this information, you can send emails at exactly the right time to ensure that you’re the brand the prospect buys from and not a competitor. The technology for this is already available and easy to implement, plus it adds to the personalisation that was mentioned in point one.

There are many ways you can mix predicative automation with personalisation. These include birthdays, special occasions, past purchasing history and other aspects that can create an immersive customer experience.

3. Higher Average Order Value Via Mobile Devices

The average order value (AOV) for mobile devices has historically always been lower compared to desktop. This is generally because consumers are more adverse to buying big ticket items via their mobile devices. However, this can all change and the start of the mobile’s catch up began last year.

According to statistics, in the third quarter of 2018, mobile AOV was just $20 less than desktop AOV, a closer gap than has been recorded before. A significant reason for this is that the consumer experience of the mobile purchasing process is becoming much better.

With more emails being opened on mobile devices, the importance of this is significant. If you can improve your website’s performance on mobile devices, improve product descriptions, add more images, videos and customer testimonials, you can offer a better experience to your subscribers and improve overall revenue without increasing subscribers.

4. Interactive Content Will Be Key

Engagement rates in emails is a significant driver for success. The more that subscribers can engage with an email, the more action they are likely to take on your website and shop. There are many ways that you can increase engagement within your email content. In the past it was limited to just videos within content.

However, now you can insert other aspects such as games, quizzes image carousels and other clickable items that allow the user to interact with your brand without ever leaving the email itself. There are many ways that brands are using this currently, including offering personality quizzes or making bookings without leaving the email.

Interactive content helps to form happy memories in the minds of subscribers and this can help to create regular habits within your subscribers. The main habit is the desire to open your emails. However, be warned, it also forms certain expectations such as the knowledge that your emails will contain interactive content at all times.

But if done right, interactivity within the emails will increase sales and revenues.

2019 Will Be Your Year

When you start to implement the tips above, you’ll find that email marketing can boost the sales in your business. This will help you grow your business and develop new products/services that can help you become a household name.

What do you think is going to be a major email marketing trend this year? Have you used any of the above in your marketing?

Let us know in the comments below.

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Top Industries That Benefit From Email Marketing

email marketing teams
What industries are doing best with email marketing

Email marketing has been the most effective digital marketing platform for over a decade. For every $1 spent on email marketing, the return on investment is on average $38. However, while all businesses and industries can benefit from marketing via email, some industries will have better results.

The industries which do better aren’t always because their audience use email more. It could be that businesses in those industries are better at utilising email for promoting their businesses. Here are some of those businesses that are performing well, and why they are doing better.

1. The Hospitality Industry

When looking for hotels, travellers like to focus on prices and reviews. Those marketing hotels are using this to their advantage. If a user searches through hotels on a site and then doesn’t make a booking, the company will then send an email listing hotels with their prices and a link to reviews.

One example of a hospitality business that will do this is Airbnb. They use software that can send emails quickly when certain behaviours are triggered. This is when they’ve searched for a place to stay, but not made a booking.

If no booking is forthcoming on the first email, then the company will send another email offering alternatives to those in the first email.

This is a great example of not just email marketing, but also automation. The emails are also perfect, because, according to research, they give the audience exactly what they want: prices and reviews.

2. Retail

Ecommerce and other retailers are bound to be big players of email marketing. Sales can be directly linked to email marketing activity and therefore, organisations can track results. This often offers more justification for email marketing than other industries that cannot directly track sales to emails.

Retailers also benefit from the huge amounts of data they can collect and use in marketing. For instance, previous purchases can be tracked to specific groups of customers and then emails sent that promote related products.

They can also be used to remind customers to make purchases on a regular basis or on a repeat basis. The biggest winners in this industry are the large retailers who have more data available to them. They also have a vast audience to send emails to that allows them to multiply potential revenues from email campaigns.

However, smaller retailers are also seeing the benefits.

3. Wedding Industry

A surprising industry that is doing well with email marketing is the wedding industry. However, the industry has one massive benefit and that is time. Email marketing sales require trust between the company and the audience. Trust requires time to build up and thanks to the average engagement length of 14.5 months, the wedding industry has a lot of time on its side.

Many businesses in the wedding industry start by sending helpful tips. Then, once trust has been gained, they can start to sell products to audiences. Some of the best in the industry don’t sell their own products, but instead rather use their trust to sell products and collect affiliate payments.

Another advantage of this is that most of the work can be automated. Therefore, costs for the email marketing campaigns are limited and campaigns can be continuously improved upon.

4. Luxury Brands

Vivid storytelling and stunning photos are the perfect marketing tools for those selling luxury brands. And email is the perfect tool for projecting those two tools onto audiences.

Luxury brand sellers can send audiences photos of their products in use and display them in the wide environment to promote use and give context to how they will fit into the lifestyle of the audience.

As email marketing is also low cost, the ROI of email marketing for luxury brands is much higher.

Conclusion

Email marketing is great for all industries, but there are a few that are using it to great effect. The examples above can help you to refine your email campaigns for future success. Just because your business isn’t in one of those industries, it doesn’t mean that you can’t perform just as well.

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How Did These 2017 Email Marketing Predictions Work Out?

Were the email marketing predictions right?

Early in 2017, there were at least seven email marketing predictions made for the year ahead. Now it’s 2018; we want to look at whether these trends came to pass, or if they were completely wrong.

Here’s our verdict of what happened.

Prediction One: Data-Driven Marketing Will Rule

To be honest, this prediction was true even before the year had started. Data-driven marketing is not just good practice; it’s the only way to optimise your marketing, retain customer loyalty, and return the highest return on your marketing campaigns.

Data is valuable but only if used right. You should be looking at the behaviours of those on your list and determine what the next piece of relevant content should be for them in their customer journey. Then you should send only relevant content to them. Anything else is a waste of time, resources, and potential revenue for your business.

Prediction Two: Mobile Payments Will Come To Inboxes

While mobile payments have come to the email marketing sphere, they aren’t commonly used yet. There are a couple of reasons for this. Firstly, security and privacy – consumers might be apprehensive about payment requests in emails because they look like malicious emails sent every day.

Another concern is cart abandonment. Is there a fool proof way to determine who is interested but not completing an order?

Prediction Three: A Revolution In Email Designs

Some predicted that email personalisation would reach a new level with the design of the email changing based on the subscriber and their preferences/behaviours. This is certainly a powerful trait if it could be realised, but there has been little adoption of this practice.

It wouldn’t take much to implement this strategy, so perhaps this will happen in the coming year? The biggest challenge here is those who view the email online who aren’t subscribers, or when a subscriber forwards an email on to someone else. Will the email change with the new user or will it look ugly with the heavy code it will need?

Prediction Four: Advanced Automation

Automation has been a key factor of email marketing in recent years, and technological improvements have allowed for the processes to get even better. Without automation, costs are high, but now automation allows your business to send emails based on simple behaviours and actions they’ve taken.

Not taking advantage of these can put your business at a serious disadvantage. Instead, you should look at expanding your automation to include the following activities:

  • Cart abandonment.
  • Email response behaviour.
  • Inactivity for a set period.
  • Landing on a page.
  • Viewing a product online.
  • Purchase

These are critical activities for customers and should therefore have an element of automation.

Prediction Five: Behavioural Data Will Shape Marketing Campaigns

This is one of the developments of 2017, with devices like Amazon Echo and Google Home being extensively used. While these devices have had issues, they are highly useful tools for marketers that can determine a user’s likes, dislikes, and consumer purchasing behaviour.

Other data sources can also feed into this information to give marketers a significant picture of how users live and determine what they need and when. Therefore, customers can be provided with the most relevant information at exactly the right time.

Prediction Six: An Email Address Isn’t Enough

Those who thought this was a new trend are certainly wrong. The more information you have on your prospects, the better you can give them the information they need to make an informed purchasing decision.

At the very least you need to collect their name and behaviour on your website. Also, you can collect other information such as interests, objectives, and who they’ve worked with before. This can be collected via a few different tools.

Prediction Seven: Email KPIs Will Not Just Include Open And Click Through Rates

Beforehand we always looked at how many people opened and clicked through from emails. These were benchmarks we all assessed email campaigns against. However, in today’s modern world, these aren’t enough, and there are other statistics we should be looking at to determine the success of campaigns and what the next stage in email strategies should be.

The main adoption would be ROI. However, other statistics will become useful including renewals, repeat orders, etc.

Conclusion

There were lots of predictions for email marketing in 2017. Some have already come to pass while others have not yet. In 2018, we are going to see more email marketing trends develop and the campaigns becoming more effective. After all, email marketing still reigns as the most profitable digital marketing sales avenue.

What changes have you made to your email marketing in 2017? What changes will you make in 2018?

Let us know in the comments below.

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The Best Email Marketing Subject Lines Ever

What are the best email marketing subject lines?

The subject line you use in an email is more important than you probably realise. 47% of email users will open an email based on the subject line alone. In addition, some 68% of email users will unsubscribe from an email marketing list based on your subject line.

These statistics aren’t surprising when the average person receives 100 emails per day. To stand a fair chance, research has shown that your email subject lines should be brief, descriptive and contain the following:

  • Personalisation
  • A reason for the reader to open the email.
  • Urgency.

This sounds like a lot for a single line. But it is achievable. There are some great examples of email marketing subject lines, and they can often be grouped into several different categories.

Below we have given you some examples, so you can try to identify what subject lines most align with your offer and message. Then you can tailor these to be specific to your audience and brand.

Fear Of Missing Out

Nobody wants to miss an offer, and brands take advantage of this psychological need of consumers. Subject lines that want to use this either contain scarcity and/or urgency. Time-sensitive emails especially have proven to increase open rates.

Some good examples are:

  • “Uh-oh, your prescription is expiring.”
  • “You’re missing out on points.”
  • “[URGENT] You’ve got ONE DAY to watch this…”
  • “Your 7-figure plan goes bye-bye at midnight…”
  • “[WEEKEND ONLY] Get this NOW before it’s gone…”
  • “Mary, Earn double points today only.”
  • “Tonight only: A denim lover’s dream.”

Two things to note; writing in capital letters is sometimes viewed as spam, and personalisation, such as including offers relevant to subscriber activity, can increase open rates.

Curiosity

People love to make discoveries, and email subject lines that attempt to hide some information can receive higher open rates. There are several ways you can do this, which include leaving your subject line open-ended or asking your audience a question.

Some good examples include:

  • “*Don’t Open This Email*”
  • “Last Day To See What This Mystery Email Is All About”
  • “Is this the hottest career in marketing?”
  • “9 Disgusting Facts about Thanksgiving”
  • “A faster donkey.”
  • “? a surprise gift for you! {unwrap}”

Humour

Including humour in your emails can be really successful because people love to laugh, which is why comedy programmes, like Friends and The Big Bang Theory, become huge hits and multimillion-dollar programs which keep viewers coming back again and again.

The two programs mentioned use their own version of the subject line (Episode Title) to make a humorous remark to entice audiences to take interest in the episode.

Likewise, you can create subject lines that make your audience laugh and want to open your email.

  • “Deals That Make Us Proud (Unlike Our Nephew, Steve)”
  • “Pairs nicely with spreadsheets”
  • “Need a day at the beach? Just scratch n’ sniff your way to paradise…”
  • “Try To Avoid These 27 People On New Year’s Eve”
  • “Yes, I’m Pregnant. You Can Stop Staring At My Belly Now.”
  • “NEW! Vacation on Mars”

Pain Point

If you really understand your buyers, which you should do, then you’ll know their pain and what they need to resolve their issues. Some good examples are:

  • “Feed your guests without breaking the bank.”
  • “Where do all these toys go?”
  • “Get more kitchen space with these easy fixes.”
  • “Stop wasting money on ink.”
  • “Your beauty issues, solved”
  • “Since we can’t all win the lottery…”
  • “Stop wasting time on mindless work.”
  • “Learn a language with only 5 minutes per day.”

Personalised

People want to feel special and that an email sent to them is literally only for them. They also want to have content that is relevant to their needs and behaviour. There’s no point sending a discount for kids’ clothes to someone who has no children!

Research has also shown that personalisation can boost email open rates by 29.3%.

Some good examples of personalisation emails are:

  • “Mary, check out these hand-picked looks.”
  • “Happy Birthday Mary – Surprise Inside!”
  • “Mary, do you remember me?”
  • “I didn’t see your name in the comments!?”
  • “Are you coming?”
  • “You’ve Changed”
  • “So I’ll pick you up at 7?”
  • “Crazy Invitation, I am Going to Buy You Lunch…”
  • “Vanilla or Chocolate?”
  • “Seriously, Who DOES This?”
  • “you free this Thurs at 12 PM PST? [guest blogging class]”
  • “Thanks for helping us.”

What subject lines will you use for your business? Have you tried any others that have worked well?

Let us know in the comments below.

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This Is Why You Should Not Buy An Email List

Don’t buy an email list

An email list is one of the best marketing assets your business will have. The Return On Investment for email marketing far exceeds that of any other digital marketing streams. That’s why business leaders and marketers try very hard to build a large marketing list.

However, some business leaders and marketers, in their rush to grow a big list, will buy email details. The advantage of this is that you can collect a large list of emails very quickly and with limited cost. But there are significant risks to buying an email list – ones which could make it very hard for your business to even market itself.

Here’s a list of reasons why you shouldn’t buy an email list.

1. Illegal Process

One of the most important arguments against buying an email marketing list is that it’s against the law to market to individuals who have not given you permission to contact them. If you fail to adhere to this rule and market to those who have not given you permission, you can be fined. Without direct communication with the email’s owner – you have no idea whether they have given permission to be contacted for marketing and they haven’t given you permission anyway.

Even a B2B marketing list can suffer the same disaster. Any sole trader or partner business is treated as an individual and therefore, you need their contact details. Incorporated emails can only be emailed without permission if they don’t contain any identifiable information, i.e. their name.

2. Fake/Outdated Email Addresses

Fake or outdated email addresses are a major issue when buying an email list. Even email address you can’t deliver to increase your costs to send but offer you no benefit. Also, they can slow down your email server which can affect how your business works.

Also, if you use email marketing service providers, fake and outdated email addresses uploaded to their servers will be reported. In most cases, the email marketing service provider will cancel your contract.

3. Low Engagement Rate

Email marketing lists that are bought have a significantly lower engagement rate than those which are collected organically. Therefore, the return on investment can be significantly lower, and in fact, the money might as well be spent on other, more white-list strategies such as SEO and PPC.

4. Blocked Email Server

One of the costliest repercussions of your email marketing list being bought is that your email server can be blacklisted. This happens when too many of your ‘subscribers’ state you are spam, or complain that they didn’t subscribe to your marketing emails. Eventually, a mail server will be blacklisted that will prevent emails from being delivered.

The only way to repair this is to start over with your email server – but this is very expensive and time-consuming.

5. Morale Killer

Whether you work on your email campaigns, or another member of your team does, using an email marketing list can be a morale killer. Imagine you buy a list of 100,000 and just 100 or 200 of those reply to your email with emails such as ‘not interested,’ ‘stop emailing me,’ or ‘stop spamming me.’ This isn’t good for morale, nor is a higher unsubscribe rate.

This can have a disastrous impact on how you or others see the business. This can lower productivity and lessen positive interactions between those staff and genuine customers. Therefore, real sales can be reduced hurting your business’ revenue stream.

Conclusion

Buying an email list is not the best process for growing your assets and business. Instead, you need to grow your business’ organic email subscription by using lead magnets, online forms, and other methods to attract potential customers to subscribe and read content they want to hear. This might be the long-term strategy, but it is the best for costs and return.

Have you ever bought an email list before? What happened?

Let us know in the comments below.

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6 Email Marketing Tips You Don’t Want To Do

Don’t use the wrong information

If you look online, there’s a lot of advice about email marketing. Some of it’s great, it will help you expand your brand’s mailing list and convert more people, but not all the advice out there is good for your business.

Some information out there can damage your brand’s image and cost you financially. Here are six of the worst email marketing tips.

Mistake No. 1 – Buying Email Addresses

This is possibly the worst email marketing tip you could ever read. In many countries, contacting people via e-mail without their permission is against legislation. For instance, in North America and Europe, you can’t contact someone for marketing purposes without their permission.

This is a type of spam that can have your mail server blacklisted, preventing you from contacting anyone, or you could receive a fine.

Email addresses should never be bought. For some countries, particularly Canada and US states, you should be using the Double Opt-in Subscription system to ensure that audiences want to receive your marketing information.

Mistake No. 2 – Send Emails To Everyone

Like with everything, consumers are all different. They’ll have different motivations, challenges, etc. that you need to discover and market to. Sending messages that have no appeal to your audience won’t convince them to buy.

Instead, you need to segment your audience and send relevant emails to each group. Segmentation can be based on demographics (age, location, gender, occupation, etc.) or behaviours (high spenders, recent website visitors, etc.)

Mistake No. 3 – Don’t Personalise

By not even mentioning the receiver’s name on their email, you are demonstrating your lack of care for the individual. How the audience is addressed can have a massive impact on conversions.

So, don’t skimp on personalisation.

As well as addressing them by name, think about their behaviours and incorporate that in the email copy.

Mistake No. 4 – Don’t A/B Test Your Content

Testing your content against your audience is an important aspect of marketing. One of the best ways to test content is to A/B test it (split testing). This is where you divide your audience into two groups and then make a small change to the content (i.e. different font). Then you can look at the results and see which content your audience prefers.

It’s best to always test your content with one small change at a time. Your marketing campaigns should be tested regularly, as you won’t know what the best optimisation for your brand is until you’ve exhausted all possibilities. Considering there are an unlimited number of combinations, this should mean there is never a time you won’t be testing.

Mistake No. 5 – Text All In Capital Letters

Have you ever read an email or text in capital letters? It seems like that the person is shouting to get your attention. This isn’t the image you want to portray; why would anyone buy from you if you are shouting at them? They are more likely to unsubscribe and never engage with your brand again.

While capital letters can be used to highlight something in an email, it should seldom be used. It’s much better to highlight content using bold lettering or a call to action.

Mistake No. 6 – Send Your Emails Whenever You Want

Another piece of poor advice is to not worry about what time you send emails. Firstly, this can damage visibility of your content. If you send them at busy periods, then your marketing messages will be lost in the sea of emails someone receives.

Secondly, if you send the emails at the wrong time, the email could be ignored, and they might not catch the email until the offer has expired.

Instead, you need to discover the best time for your brand to send emails. While there’s a lot of information available about this online, it might not be accurate. Every audience has different behaviours, and therefore, you should test your audience’s preferences.

Conclusion

Email marketing is one of the best ways to promote your business and convert customers. There is a lot of information online about the ‘best practices’ for email marketing, just be sure you are reading the best advice from a reputable source.

What bad advice have you been given? What happened to your business’ marketing campaigns as a result?

Let us know in the comments below.

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3 Things You Need To Do To Avoid Sending Spam

stop spam

How can you stop spam?

Email marketing has been plagued by one tactic that has always meant that businesses have to be careful how they conduct themselves: spamming. The practice, where customers are sent copious numbers of emails or are sent emails they never wanted, has led to legislation across the world. Some countries have included legislation that has meant that a company found sending spam could face hefty fines.

Spam isn’t exactly worthwhile. Unsolicited emails generally produce poorer results, low return on investment and damage brand reputation. While having a large enough list of names might offer better sales over one email – in the long term and after potential legal costs, the returns will be greatly diminished and your brand’s image ruined.

It is the company which is represented in the email, and not any third party supplier, who is responsible for the conduct of the email marketing campaign. Therefore, it is important that you know how to avoid sending spam. In theory, this only requires the careful implementation of three checks in your campaigns before you send a single email.

Here are the three checks you must complete to avoid sending spam and ensure your subscribers only get the messages they want.

1. Use Volunteers

The first and most important check is to ensure that your subscribers are only those that have signed up to your email marketing list in the first place. It is illegal to send emails to anyone who has not opted to receive emails.

While it is not a legal requirement in every country, the best way to ensure that this step is taken is to use the double opt-in methodology. This is when a subscriber signs up to your mailing list on your website or another platform (i.e. social media) and is then sent an email asking for their confirmation.

This helps to prevent your emails being marked as spam by ensuring that your subscribers know what their actions will result in. It also gives them a chance to say they don’t really want the emails or to prevent a third party from signing up people who have no interest in your products and services.

Many email marketing service providers make this system available as part of their service for free, so there is no complicated programming or other activity to undertake.

2. Segregate Email Subscribers

Another important action is to ensure that you are sending the right emails to your subscribers. This process, known as segmentation, is a vital step to ensure that your business’ contacts aren’t sent marketing messages that they aren’t interested in or that are irrelevant to them.

For instance, imagine you run an electronics store and you have a deal on a complimentary product to another. Sending it to everyone on the list will result in many people receiving the email who don’t have the original product and therefore, buying the complimentary product is not worthwhile. By segmenting the list so that only those who have bought the first product can result in better uptake and results.

Segmentation can take many different directions so it is best to understand your audience and use their behaviours to help you determine what segment they need to be assigned to.

3. Limit Your Email Campaigns

The more emails you send, the more like spammers you will appear. That is the simple conclusion from those that continuously send emails. Customers grow weary, even if all they do is delete your email. Therefore, consider how often you are creating your email campaigns and sending them out.

There isn’t an optimum number for the frequency of emails to send per week as it will differ between audiences, industries and products. However, if you are getting a high proportion of complaints or a high unsubscribe rate with your email campaigns, you might need to rethink your strategy.

If you segment your list, as mentioned above, this can also help reduce the number of emails each subscriber will receive.

Conclusion

Email marketing is highly effective when it comes to generating interest and sales for your brand’s products or services. But it is important that you ensure your company doesn’t practice spamming tactics. To comply with laws and best practice, it is best to use the double opt-in methodology, segment email lists and limit the frequency of emails. This way you will always seem legitimate and be in favour with those on your mailing list.

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